General Refunds:
If a transaction is successfully completed, the recharge will be marked as completed, and no refunds will be issued.
Platform Fees Refunds:
While completed recharges are not refundable, if you are displeased with our services, you may request a reimbursement of the platform fees.
Here are the eligibility requirements:
You should apply for it within 7 days of the transaction.
You should have proof of your transaction made on our platform.
Your reason for asking for a refund should be valid.
Steps for Refund Request:
Contact our support team by writing an email or calling us. Provide the following details to proceed with your refund request: Name, Contact details, Transaction date, Transaction ID, Screenshots or documents, Submit the refund request.
Refund Request Processing:
We will execute your refund request within 7 to 10 business days once it is authorized.
Non-Refundable Situations:
Complete or successful recharge or payments. Refunds are requested after the 7-day window. Inability to provide supporting documents.
Changes to Refund Policy:
The Refund Policy is periodically revised to ensure the best interests of our business and our clients. This page's top shows the date of the most recent update. The most recent version of the policy is considered as clearly read, comprehended, and accepted by you if you use our website.